Privacy Policy

Effective Date: April 2026

Clean Paws (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you use our services.

1. Information We Collect

We may collect the following information when you request service or interact with us:

  • Name
  • Address
  • Phone number
  • Email address
  • Service details and preferences

2. How We Use Your Information

We use your information to:

  • Provide and manage dog waste removal services
  • Communicate with you regarding your service (including scheduling, updates, and notifications)
  • Send service-related text messages and emails
  • Request feedback or reviews related to your service

3. SMS Communication

By providing your phone number and opting in during the onboarding process, you consent to receive SMS messages from Clean Paws related to your service.
Message types may include:

  • Service notifications (on the way, completed, or skipped service)
  • Scheduling updates
  • Customer support communication
  • Occasional review requests

Message frequency will vary based on your service schedule.
Message and data rates may apply.
You can opt out of receiving SMS messages at any time by replying STOP or by updating your preferences in your client portal.

4. Sharing of Information

Sharing of Information
We do not sell or rent your personal information.
We may share your information with third-party service providers only as necessary to operate our business, such as:

  • Payment processors
  • Scheduling and CRM systems
  • Communication providers (such as SMS and email services)

5. Data Security

Sharing of Information
We do not sell or rent your personal information.
We may share your information with third-party service providers only as necessary to operate our business, such as:

  • Payment processors
  • Scheduling and CRM systems
  • Communication providers (such as SMS and email services)

6. Your Choices

You may:

  • Opt out of SMS messaging at any time
  • Update your contact preferences through your client portal
  • Contact us to update or correct your information

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website.

8. Contact Information

If you have any questions about this Privacy Policy, you may contact us at:
Clean Paws

cleanpawservice@gmail.com

541-238-2106